These Terms and Conditions set out the rules that apply when you use WinSpin. They explain the relationship between us and our users, what we expect from account holders and how we operate key features such as bonuses, payments and dispute handling. By registering or using our services you agree to these terms, which apply in addition to any local laws that may be relevant to you.
You are responsible for keeping your account details secure and for all activity that occurs under your account. Do not share passwords or allow others to access your account. If you suspect unauthorised access, contact support immediately. We may suspend, restrict or close accounts where we reasonably suspect fraud, multiple-account abuse, or a breach of these Terms.
To use our services you must be of legal gambling age in your jurisdiction and able to form a binding contract. We may refuse registration or restrict access where local law or our policies prohibit play. You must provide true and accurate personal information during registration and during any verification checks we reasonably require.
Use of the platform must be lawful and in line with these Terms. Prohibited behaviour includes using the service for money laundering, exploiting software bugs, colluding with other players, or attempting to manipulate games or promotions. We reserve the right to block transactions, cancel bets or void bonus activity where misuse is suspected.
Promotions and bonuses are subject to specific terms that apply in addition to these Terms. Bonus offers may include eligibility restrictions, maximum bet rules, game exclusions and withdrawal limits. Any bonus funds may be non-withdrawable until wagering or other qualifying requirements are met. We may withdraw, change or refuse promotions where we reasonably consider this necessary, and promotional rules take precedence for each offer.
Payment methods available to you depend on your country and currency. Minimum and maximum transaction amounts may vary by method. We require identity verification before processing withdrawals and may request documents to confirm your identity, address or source of funds. Withdrawal processing times depend on the chosen method and subject to checks; we may apply limits to withdrawals and reserve the right to delay payments where required for compliance or security reasons.
Any fees charged by payment providers are the responsibility of the user unless stated otherwise. We may set deposit, wagering and withdrawal limits to manage risk and promote responsible play.
If you have a complaint, contact our support team so we can investigate. We aim to resolve disputes promptly and fairly. If we cannot reach an agreement, details of any applicable independent dispute resolution process will be provided where available and relevant to your jurisdiction.
We may update these Terms from time to time. Material changes will be communicated via the platform or by other reasonable means. Continued use of our services after notice of changes constitutes acceptance of the revised Terms. If you do not accept any change, you should stop using the platform and close your account where possible.
For questions about these Terms, contact our support team through the in-site help options. References to Win Spin in specific interface elements or marketing materials are covered by these Terms and form part of your agreement with us.
