At WinSpin we are committed to safer gambling and the protection of our players. We want every visit to be controlled and enjoyable, so we provide practical tools, clear guidance and easy ways to limit play. If you ever feel gambling is becoming a problem, please take action — we are here to help.
We promote responsible play by encouraging realistic limits, age checks and transparent account controls. We expect players to gamble within their means and we monitor accounts for signs of risky behaviour. Where appropriate, we may intervene to offer support, apply restrictions or request identity and affordability checks.
Set daily, weekly or monthly deposit limits in your account settings to control how much you can add. Limits take effect immediately or after a short processing period depending on the method chosen. If you need help setting a limit, contact support at [email protected].
You can apply loss limits to cap how much you can lose over a chosen period. Wager caps are also available to limit stake size while bonuses or promotions are active. Adjust these at any time via your profile or request changes from support.
Use session timers and reality checks to remind you how long you have been playing. Session limits can be set to log you out automatically when they expire, helping you avoid extended play periods.
Choose a cool-off period for short breaks from your account, or opt for longer self-exclusion if you need to stop gambling for weeks or months. Self-exclusion will restrict access to your account and can be extended or made permanent on request.
Set a strict budget before you play and stick to it. Use deposit and time limits, take regular breaks, never gamble to solve financial problems and avoid gambling while under the influence. If a bonus or game encourages risky stakes, pause and reassess.
If you need extra support, consider contacting recognised organisations such as GamCare, GambleAware or the National Gambling Helpline. These services offer free, confidential advice and treatment options in the UK. You can also speak to your GP or local NHS services for further guidance.
If you would like assistance applying limits or self-excluding, contact our team at [email protected]. We take all requests seriously and will act promptly to support safer play.
